Sandsend Holiday Cottage

Terms and Conditions

 

For weekly bookings the changeover day is Friday.
Included in the price is full use of house and facilities as described, including garden and electricity but excluding telephone charges..

Definitions used in the following terms & conditions.
The cottage: Anchorage Cottage, Low Row, Sandsand, YO21 3TH
The owners: Richard Collinson, David & Ruth Stringer

Booking requests

Booking requests should be made online or in writing by returning a completed booking form together with 25% of total cost as deposit on booking. The balance must be received by the owners at least six weeks before the arrival date. Booking requests made within 6 weeks of arrival date should be paid for in full at time of submission.

On receipt of the client’s completed booking form and cleared deposit cheque or bank transfer, a confirmation of booking and receipt will be issued. The owners reserve the right to enforce a cancellation fee as detailed below

Cancellation

Cancellation by client: this should be made in writing to the owners and the following cancellation charges will apply
Cancellation received by the owners:
• More than 42 days before arrival date – 25% of total cost;
• 42 or fewer days before arrival date – 100% of total cost.
We will however attempt to rebook the cottage and if successful all cancellation charges will be refunded.
Cancellation by the owners: If for any reason the owners are obliged to cancel the client’s booking, all monies paid to date will be refunded in full. This is the limit of the owner’s liability.

 

Linen: Bed linen is provided but the client must supply their own towels.

Cleaning: Equipment is provided. The client is responsible for leaving the house and its contents clean and tidy. This includes returning all furniture to its original position.

Occupancy: You must provide details of the number of adults and children staying at the cottage when you book and you must not exceed this number without permission from the owners.

Pets: One pet may be permitted with the prior permission of the owners.

Parking: There is no guaranteed parking available. However if a space is available you may park one car in the car park in the valley at the end of Low Row.

Changeover: The changeover day for weekly bookings is Friday

Arrival time: After 3 pm

Departure time: By 10 am

Keys: Keys are available from a key safe at the cottage.

Insurance:  The client should take out adequate holiday insurance to cover for any personal liability incurred with respect to cancellation, health, damage to house caused by the client or any member of his or her party.

Acceptance of these terms & conditions:  Completing the booking form implies knowledge and acceptance of these terms and conditions.